Limited 25 year Warranty: Zomodo and Tradesink Sinkware
Déccor Living Innovations Inc. hereafter referred to as Déccor, is pleased to offer a limited 25 year warranty with all Zomodo sinks used in normal domestic installations. Déccor warrants its sinks to be free from all manufacturing defects in material and workmanship.
Déccor will repair or replace (at Déccor’s discretion), at no charge, excluding labour, any sink supplied by Déccor that is proven to be defective under normal use. An equivalent replacement will be issued to the original owner provided the defective sink was installed in accordance with Déccor installation procedures, used and cleaned as recommended and not damaged due to abuse, misuse or negligence. Chips, scratches and stains are not deemed to be manufacturing defects. Déccor will not be held liable for chips, scratches and stains that can occur under normal use over a period of time. Please refer to cleaning instructions to maintain your sink in its original appearance. Déccor shall not be held liable under this warranty where the sink has been used in a non-domestic application, improperly installed, or damaged from the impact caused by a heavy object being dropped on the sink or from improper handling. Déccor shall not be liable for any inconvenience or expense for material or labour related to the removal or replacement of a defective sink or for any loss or damage to any person or property whatsoever resulting from the defective sink. All transportation costs to and from the point of purchase will be the responsibility of the purchaser.
Any sink returned must be in the original packaging and include all the accompanying accessories, parts and documentation. Déccor reserves the right to inspect any sink reported to be defective prior to replacement of the sink.
For other brands sinkware warranty details please contact Deccor directly.
Excluded are any accessories that accompany the sink including: strainers, waste fittings, waste chutes etc.
Déccor warrants Zomodo faucet’s brass casing, supply hose and inner cartridge to be free from manufacturing defects for a period of five (5) years, and the inner parts including the aerator and O-ring for a period of one (1) year from the date of purchase.
Stainless Steel Faucets
Déccor warrants Zomodo faucet’s stainless steel casing to be free from manufacturing defects for a period of twenty-five (25) years, the supply hose and inner cartridge for a period of five (5) years, and the inner parts including the aerator and O-ring for a period of one (1) year from the date of purchase.
For other brands faucet warranty details please contact Deccor directly.
Stainless Steel Accessories
Déccor warrants Zomodo’s stainless steel accessories to be free from manufacturing defects for a period of one (1) year from the date of purchase.
Bamboo / Wood Cutting Boards and Concertina
Déccor warrants Zomodo’s bamboo / wood cutting boards and Concertina dish rack to be free from manufacturing defects for a period of 6 months from the date of purchase.
Original Customer Obligation
The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. Proof must be provided that a licensed plumber or contractor has installed the sink or faucet. No employee, agent or other person is authorized to provide any warranty on behalf of Déccor for a Déccor product that is in addition to or different from the warranty stated above unless the warranty has been previously approved by Déccor.
Déccor does not warranty transport damage that may occur during 3rd party shipping of any products. Déccor’s warranty is only to the original purchaser. Déccor also takes no responsibility for any incidental or 3rd party damages caused directly or indirectly by Déccor products.
If you require additional information on our service and warranty policies please contract us at: firstname.lastname@example.org